We are committed to maintaining the accuracy, security and privacy of Personal Information and Business Information, in accordance with applicable legislation. The policies within apply, and are to be followed by all employees. These policies outline how information is to be dealt with.

Who We Are

The owner, employer and provider of services, unless expressly stated otherwise, is Genuine Tracking Solutions Inc. (Hereinafter referred to as GTS, We, or Us). We are incorporated pursuant to the laws of Ontario, Canada.

Personal and Business Information

Any information that is provided to us, is to be used in accordance with these policies.

Confidential Information:

Employees are vested with a trust to maintain confidentiality. Employees must maintain in confidence and not disclose or use whether during or after the term of employment, any Confidential Information belonging to the Us, as well as any Confidential Information that We may be entrusted with. Confidential Information refers to any information which has commercial value and concerns the business of Us, our affiliates, customers and suppliers and includes, without limitation, trade secrets, and any confidential and proprietary information that is not made available to the general public, including any information used in the operation of a business that is valuable and secret such that it affords actual or potential economic advantage over others, as well as any non-public information obtained during the course of employment. Only senior badge holders are allowed in the data center. 

 

Prohibited activities include: 

Touching, inspection, documenting or any form of tampering with equipment other than within your secure cabinet or cage. Photography on the GTS premise without written approval. Cardboard, paper or flammable material may not be stored in the Data Center. Food or Drink is not permitted in the Data Center. Being under the influence of Alcohol, Drugs or other intoxicants.

Types of Information

The types of Confidential Information, personal information and business information we may collect includes, but may not be limited to, names, contact information, fleet information, GPS information, scheduling plans, schedules, customer information, billing information, credit card information, account information, address, billing and delivery information, telephone number, email address, IP address, financial account information, information relevant to other businesses, opinions, other information related to other businesses and services, other data collected that could directly or indirectly identify others, and other information third parties may wish to provide us.

Use of Personal Information and Business Information

We collect and use personal information and business information to deliver services, to develop new services requested by our customers, and for purposes requested by our customers, and business partners, as well as other purposes that may be indicated at the time information is provided. Such use of business and personal information may include, but is not limited to: For the purpose of facilitating payment; We use information regarding geographic location to provide a customized experience; We may use cookies to provide a customized experience; To facilitate communication between parties; To provide access to the products and / or services; To communicate in general; To respond to comments and / or questions; To improve our service and / or products; To notify others of products / services that may be of interest; To request information from third parties; To provide other information to third parties; To collect fees; 

To tailor content, advertising & marketing to existing and potential customers; To publish articles that provide information; Any testimonials and / or reviews we receive may be published.

Data Storage To the extent permitted by the party providing same, data held may be transferred from client current locations to our offices and servers.

Sharing of Personal Information:

Those who receive personal information and / or business information from us are not to share said information with third parties unless expressly authorized to do so, in writing.

Protection of Personal Information and Business information the security of personal information and business Information is important. All information provided is to be secured by password protection.

Information Security While we implement security measures to help protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data, no storage of data, and no data transmission over the Internet can be guaranteed to be 100% secure. Upon any actual or suspected breach of data, those who these policies apply to are to immediately report same directly to the President of the Corporation.

Access to Information

Clients may be able to request access to their personal information that we have on record. With this regards you are to keep track of all information in a manner which permits it to be shared with client requests in a timely manner.

Your Rights in Respect of Your Personal Information 

You have certain rights with respect to your Personal Information, including those set forth below. For more information about these rights, or to submit a request, please email [email protected]  Please note that in some circumstances, we may not be able to fully comply with your request, such as if it is frivolous or extremely impractical, if it jeopardizes the rights of others, or if it is not required by law, but in those circumstances, we will still respond to notify you of such a decision. In some cases, we may also need you to provide us with additional information, which may include Personal Information, if necessary, to verify your identity and the nature of your request.

Access to your Personal Information

You always have access to the information we have about you. To review and update your personal contact information, simply login to your account and view your settings. You can request more information about the Personal Information we hold about you and request a copy of such Personal Information.

Rectification

If you believe that any Personal Information, we are holding about you is incorrect or incomplete, you can request that we correct or supplement such data directly by contacting our dedicated staff [email protected]

Erasure

You can request that we erase some or all of your Personal Information from our systems via email [email protected]/ [email protected]

 or P#1-416-417-9848

Right to File Complaint

You have the right to lodge a complaint about Company’s practices with respect to your Personal Information with the supervisory authority of your country or EU Member State.

Data Retention

Genuine Tracking Solutions Inc. will retain Personal Information we process on behalf of our customers or collect directly from our customers for as long as needed to provide Service to our customers, subject to our compliance with this Policy. We may further retain and use this Personal Information as necessary to comply with our legal obligations, maintain accurate accounting, financial and other operational records, resolve disputes, and enforce our agreements.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Reporting Violations

Employees, contractors or customers who are aware of suspect violations of the above noted Terms of Use, Acceptable Use Policy or of any illegal or unethical business conduct are encouraged to contact the companies’ Chief Executive Officer through [email protected] Emails to this address are managed by a 3rd party and requests for confidentiality will be protected to the extent feasible, subject to applicable law.

 

WEBSITE POLICY:

Privacy Policy

 This privacy notice discloses the privacy practices for Genuine Tracking Solutions inc website. This privacy notice applies solely to information collected by this web site, what personally identifiable information is collected from your use of the web site, how it is used and with whom it may be shared.

 

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request. Unless you ask us not to, we may contact you via email in the future to tell you Genuine Tracking Solution’s new products or services, or changes to this privacy policy.

 

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You contact us via [email protected] to find out what data we have about you, have us delete any applicable data or change/correct any data we have about you.

 

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Links

This web site may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Disclosure to Law Enforcement

We may disclose any subscriber information to law enforcement agencies without further consent or notification to the subscriber upon lawful request from such agencies. We will cooperate fully with law enforcement agencies.

Changes

Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy. However, we suggest that you read this document each time you use the website to ensure that it still meets with your approval.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via [email protected]